Frequently Asked Questions
Booking Process
Once you’re ready to move forward, we will send you an agreement via email through the Guest Portal. You will need to sign the document electronically and provide your credit card details through our secure payment link to process the deposit. The deposit is 50% of your minimum spend.
More than 30 days before the event → Full deposit refund.
30 to 8 days before the event → 25% of the minimum spend or event value (whichever is higher) will be charged.
7 to 3 days before the event → 50% of the minimum spend or event value (whichever is higher) will be charged.
Within 72 hours of the event → 100% of the minimum spend or event value (whichever is higher) will be charged.
The minimum spend is the amount you agree to spend on food and drinks (before tax, gratuity, and fees). Private spaces have no extra fee, but if the minimum spend is not met, the remaining balance will be charged as room rental fee.
Food & non-alcoholic drinks → 5% GST
Alcoholic drinks → 10% Provincial Liquor Tax
Service charge → 18% on all food & drinks
Setup/Admin fee → 2% added to net sales
We require the final guest count 3 days before your event. Your final bill will be based on this number.
Menu Selection
Yes, for groups of 10 or more, a Group Set Menu is required. Groups under 10 guests can order from the à la carte menu.
Yes, please provide a list of any allergies or restrictions, and our Executive Chef will accommodate their meals accordingly.
Food and beverage selections must be finalized 2 weeks before your event.
Yes, you can pre-order à la carte items to add to your Group Set Menu.
No, guests can order from the set menu at the event.
Yes, cakes from external vendors are allowed, but a waiver must be signed upon arrival and a $2 per person cake-cutting fee applies (max $50 total).
No, sorry. You may not bring your own wine, hard liquor, or champagne.
Setup & Entertainment
We offer a 55” TV on a rolling stand with an HDMI cable for $250 rental/setup.
Note: The room capacity will decrease with the TV in place.
Yes, as long as they are free-standing, do not cause any damage, and there are no open flames.
We do not have storage facilities; therefore, we kindly ask you to bring your items when you arrive for your reservation. All decorations and items must be taken with you at the end of the event.
There are underground and street parking options near the restaurant, but Riley’s does not have a designated parking space.
Yes, our restaurant is fully wheelchair accessible.
This is only available for full restaurant buyouts.
We have a live musician Wednesday to Saturday, 6:30pm – 10:00pm., as well as during brunch on Saturday and Sunday.
